Shipping Policy
Effective Date: September 7, 2026
At Lzuri Fashion Private Limited, we aim to deliver your orders safely and on time. Please review this Shipping Policy for information about order processing, shipping charges, tracking, and delivery.
1. Order Processing
All orders are generally processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Timeline
Estimated delivery time is generally 3–7 business days, depending on your delivery location. Delivery timelines are estimates and may vary due to festivals, public holidays, weather conditions, courier delays, or other circumstances beyond our reasonable control.
3. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.
4. Free Shipping
Free shipping may be available on selected products or qualifying orders above a specified value. Any applicable free-shipping offer or eligibility criteria will be clearly displayed on our website or during checkout.
5. Order Tracking
Once your order has been shipped, you may receive a tracking number or tracking information through email, SMS, WhatsApp, or another available communication channel, where applicable.
You can use the provided tracking information to monitor the status and progress of your shipment.
6. Shipping Address
Please ensure that the shipping address, mobile number, and other delivery information provided during checkout are accurate and complete.
Lzuri Fashion Private Limited may not be responsible for delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or inaccurate address or contact information provided by the customer.
7. Delivery Attempts
Our delivery partners may make multiple delivery attempts depending on their standard procedures. Please ensure that someone is available to receive the order and that the provided contact number is reachable.
8. Delayed or Lost Shipments
While we work with our logistics partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control. If your shipment appears significantly delayed or is reported as lost, please contact our Customer Support team so that we can assist you in coordinating with the delivery partner.
9. Damaged or Tampered Packages
If you receive a package that appears damaged, opened, or tampered with, please contact our Customer Support team as soon as possible and provide clear photographs of the package and product. We will review the issue and assist you as applicable.
10. Delivery Areas
We currently aim to deliver orders to serviceable locations within India. Delivery availability may depend on the location and serviceability of our logistics partners.
11. Contact Us
If you have any questions regarding shipping, delivery, tracking, or your order status, please contact us using the details below:
Lzuri Fashion Private Limited
Daskroi, Ahmedabad, Gujarat - 382405
Phone: 7069080370
Email: lzuri1980@gmail.com